Privacy Policy

 Privacy Policy  

Effective Date: 05/07/2025 

Last Updated: 05/07/2025 

Business Name: Twin Bridges Sales Co. 

Contact: Steven Hall - info@twinbridges.co.uk

Introduction 

At Twin Bridges Sales Co., we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you interact with our website or services. 

What Data We Collect 

We may collect and process the following types of personal data: 

• Contact Information: Name, email address, phone number, company name 
• Business Details: Industry, service interests, budget range 
• Technical Data: IP address, browser type, device information, cookies 
• Communication Data: Emails, messages, and call notes related to our services 

How We Use Your Data 

We use your data to: 

• Respond to enquiries and provide our services 
• Match you with suitable partners in our IT and digital network 
• Improve our website and outreach strategies 
• Comply with legal obligations 

We do not sell your data or use it for automated decision-making. 

Legal Basis for Processing 

We process your data under the following lawful bases: 

• Consent: When you opt in to receive updates or submit a contact form 
• Contractual Necessity: To deliver services you’ve requested 
• Legitimate Interest: To operate and grow our business responsibly 

Sharing Your Data 

We may share your data with: 

• Trusted service partners (e.g. IT providers, digital consultants) to fulfil your requests 
• Legal or regulatory authorities if required by law 

All partners are vetted and bound by confidentiality agreements. 

Cookies 

We use cookies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences via your browser settings.  

Data Retention 

We retain your data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations. 

Your Rights 

Under UK GDPR, you have the right to: 

• Access, correct, or delete your personal data 
• Object to or restrict processing 
• Withdraw consent at any time 
• Lodge a complaint with the ICO 

To exercise your rights, contact us at info@twinbridges.co.uk. 

Security 

We implement appropriate technical and organisational measures to protect your data, including secure servers, encryption, and access controls. 

Updates to This Policy 

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.